Frequently Asked Questions (FAQ)

Answers to the most common questions are provided below for general, technical, course and payment issues. Please check the questions and answers below first and if you still need information then contact us.

General Questions

Absolutely.

Category: General Questions

Please contact us to share your suggestion.

Category: General Questions

Yes. You can sign up for our newsletter and follow us on Facebook, Twitter, and LinkedIn.

Category: General Questions

No, but we do use your contact information in our automated reminder system

Category: General Questions

We’d be happy to discuss opportunities that may be available on an individual basis. Please contact us to discuss.

Category: General Questions

Yes. Before being admitted to any Alliance member training facility, all students are required to answer screening questions regarding possible exposure to COVID-19, and to have their body temperature taken with a forehead, non-contact infrared thermometer. Social distancing is practiced at all training facilities and the training center provides masks and gloves when required. Further, all training facilities are thoroughly cleaned before every class, including items such as CPR manikins and accessories.

Category: General Questions

You can click on the LOGIN button on the top right of the page and click on the Lost Your Password? link to reset it.

Category: General Questions

We are an online learning resource comprised of several organizations with experience in delivering on-line and in-person courses to thousands of medical professionals and first responders for the past 20 years. For more information about the Healthcare Learning Alliance, please visit our About Us page.

Category: General Questions
Course Questions

Absolutely.

Category: General Questions

Please contact us to share your suggestion.

Category: General Questions

Yes. You can sign up for our newsletter and follow us on Facebook, Twitter, and LinkedIn.

Category: General Questions

No, but we do use your contact information in our automated reminder system

Category: General Questions

We’d be happy to discuss opportunities that may be available on an individual basis. Please contact us to discuss.

Category: General Questions

Yes. Before being admitted to any Alliance member training facility, all students are required to answer screening questions regarding possible exposure to COVID-19, and to have their body temperature taken with a forehead, non-contact infrared thermometer. Social distancing is practiced at all training facilities and the training center provides masks and gloves when required. Further, all training facilities are thoroughly cleaned before every class, including items such as CPR manikins and accessories.

Category: General Questions

You can click on the LOGIN button on the top right of the page and click on the Lost Your Password? link to reset it.

Category: General Questions

We are an online learning resource comprised of several organizations with experience in delivering on-line and in-person courses to thousands of medical professionals and first responders for the past 20 years. For more information about the Healthcare Learning Alliance, please visit our About Us page.

Category: General Questions
Technical Questions

Absolutely.

Category: General Questions

Please contact us to share your suggestion.

Category: General Questions

Yes. You can sign up for our newsletter and follow us on Facebook, Twitter, and LinkedIn.

Category: General Questions

No, but we do use your contact information in our automated reminder system

Category: General Questions

We’d be happy to discuss opportunities that may be available on an individual basis. Please contact us to discuss.

Category: General Questions

Yes. Before being admitted to any Alliance member training facility, all students are required to answer screening questions regarding possible exposure to COVID-19, and to have their body temperature taken with a forehead, non-contact infrared thermometer. Social distancing is practiced at all training facilities and the training center provides masks and gloves when required. Further, all training facilities are thoroughly cleaned before every class, including items such as CPR manikins and accessories.

Category: General Questions

You can click on the LOGIN button on the top right of the page and click on the Lost Your Password? link to reset it.

Category: General Questions

We are an online learning resource comprised of several organizations with experience in delivering on-line and in-person courses to thousands of medical professionals and first responders for the past 20 years. For more information about the Healthcare Learning Alliance, please visit our About Us page.

Category: General Questions
Payment Questions

Absolutely.

Category: General Questions

Please contact us to share your suggestion.

Category: General Questions

Yes. You can sign up for our newsletter and follow us on Facebook, Twitter, and LinkedIn.

Category: General Questions

No, but we do use your contact information in our automated reminder system

Category: General Questions

We’d be happy to discuss opportunities that may be available on an individual basis. Please contact us to discuss.

Category: General Questions

Yes. Before being admitted to any Alliance member training facility, all students are required to answer screening questions regarding possible exposure to COVID-19, and to have their body temperature taken with a forehead, non-contact infrared thermometer. Social distancing is practiced at all training facilities and the training center provides masks and gloves when required. Further, all training facilities are thoroughly cleaned before every class, including items such as CPR manikins and accessories.

Category: General Questions

You can click on the LOGIN button on the top right of the page and click on the Lost Your Password? link to reset it.

Category: General Questions

We are an online learning resource comprised of several organizations with experience in delivering on-line and in-person courses to thousands of medical professionals and first responders for the past 20 years. For more information about the Healthcare Learning Alliance, please visit our About Us page.

Category: General Questions