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Answers to the most common questions are provided below for general, technical, course and payment issues. Please check the questions and answers below first and if you still need information then contact us at 877.530.5990.
Yes. We can bring any of our classes directly to an institutional or corporate location. Contact us for details.
To become an American Heart Association Instructor, please select the Instructor Course for more information.
In rare occasions, classes can be canceled due to weather, instructor illness or low enrollment. In the event of a class cancellation by Healthcare Learning Alliance we will waive all rescheduling fees.
The AHA now offers online eCards that are viewable online and offer a valid alternative to printed course cards. You can present your eCard to employers as proof of successful completion of an AHA course, and employers can verify the eCard online, and eCards may be printed if required. Once you have been assigned an eCard (within 1-2 business days of the course), you will receive an e-mail notification with a link to claim your AHA eCard online. eCards can be viewed/printed online for 2 yrs.
To register for a course, click the course you need to see the list of available dates. Select the date you want and follow the prompts.
The AHA pre-course assessment is at www.heart.org/eccstudent. BEFORE THE COURSE, you are required to
You will need to enter in the password found in your Provider Manual on page (ii). You will be required to turn in the scores from your completed self-assessment. More information is in your student manual.
Yes. The AHA requires each student to have access to a student provider manual before, during and after the course. You can purchase the manuals at time of registration, online, or at our office.
Classes will start promptly. Arriving after the start time of your scheduled class is considered a cancellation and is not eligible for refund.
Only the student registered for the course will be allowed entrance. You must make a request for special accommodations during business hours and PRIOR to the start of the course.
Any products, books or tuition unclaimed within 30 days of scheduled class will be considered forfeited.
Yes, all CPR Course are nationally accredited by the American Heart Association or American Red Cross, our Continuing education courses are provide in partnership with John Hopkins and provide CMEs.
Yes, upon successful completion of a course (84% or higher quiz score), a certificate will be available containing your name and course hours spent that you can download and print.
Yes. We can bring any of our classes directly to an institutional or corporate location. Contact us for details.
To become an American Heart Association Instructor, please select the Instructor Course for more information.
In rare occasions, classes can be canceled due to weather, instructor illness or low enrollment. In the event of a class cancellation by Healthcare Learning Alliance we will waive all rescheduling fees.
The AHA now offers online eCards that are viewable online and offer a valid alternative to printed course cards. You can present your eCard to employers as proof of successful completion of an AHA course, and employers can verify the eCard online, and eCards may be printed if required. Once you have been assigned an eCard (within 1-2 business days of the course), you will receive an e-mail notification with a link to claim your AHA eCard online. eCards can be viewed/printed online for 2 yrs.
To register for a course, click the course you need to see the list of available dates. Select the date you want and follow the prompts.
The AHA pre-course assessment is at www.heart.org/eccstudent. BEFORE THE COURSE, you are required to
You will need to enter in the password found in your Provider Manual on page (ii). You will be required to turn in the scores from your completed self-assessment. More information is in your student manual.
Yes. The AHA requires each student to have access to a student provider manual before, during and after the course. You can purchase the manuals at time of registration, online, or at our office.
Classes will start promptly. Arriving after the start time of your scheduled class is considered a cancellation and is not eligible for refund.
Only the student registered for the course will be allowed entrance. You must make a request for special accommodations during business hours and PRIOR to the start of the course.
Any products, books or tuition unclaimed within 30 days of scheduled class will be considered forfeited.
Yes, all CPR Course are nationally accredited by the American Heart Association or American Red Cross, our Continuing education courses are provide in partnership with John Hopkins and provide CMEs.
Yes, upon successful completion of a course (84% or higher quiz score), a certificate will be available containing your name and course hours spent that you can download and print.
Yes. We can bring any of our classes directly to an institutional or corporate location. Contact us for details.
To become an American Heart Association Instructor, please select the Instructor Course for more information.
In rare occasions, classes can be canceled due to weather, instructor illness or low enrollment. In the event of a class cancellation by Healthcare Learning Alliance we will waive all rescheduling fees.
The AHA now offers online eCards that are viewable online and offer a valid alternative to printed course cards. You can present your eCard to employers as proof of successful completion of an AHA course, and employers can verify the eCard online, and eCards may be printed if required. Once you have been assigned an eCard (within 1-2 business days of the course), you will receive an e-mail notification with a link to claim your AHA eCard online. eCards can be viewed/printed online for 2 yrs.
To register for a course, click the course you need to see the list of available dates. Select the date you want and follow the prompts.
The AHA pre-course assessment is at www.heart.org/eccstudent. BEFORE THE COURSE, you are required to
You will need to enter in the password found in your Provider Manual on page (ii). You will be required to turn in the scores from your completed self-assessment. More information is in your student manual.
Yes. The AHA requires each student to have access to a student provider manual before, during and after the course. You can purchase the manuals at time of registration, online, or at our office.
Classes will start promptly. Arriving after the start time of your scheduled class is considered a cancellation and is not eligible for refund.
Only the student registered for the course will be allowed entrance. You must make a request for special accommodations during business hours and PRIOR to the start of the course.
Any products, books or tuition unclaimed within 30 days of scheduled class will be considered forfeited.
Yes, all CPR Course are nationally accredited by the American Heart Association or American Red Cross, our Continuing education courses are provide in partnership with John Hopkins and provide CMEs.
Yes, upon successful completion of a course (84% or higher quiz score), a certificate will be available containing your name and course hours spent that you can download and print.
Yes. We can bring any of our classes directly to an institutional or corporate location. Contact us for details.
To become an American Heart Association Instructor, please select the Instructor Course for more information.
In rare occasions, classes can be canceled due to weather, instructor illness or low enrollment. In the event of a class cancellation by Healthcare Learning Alliance we will waive all rescheduling fees.
The AHA now offers online eCards that are viewable online and offer a valid alternative to printed course cards. You can present your eCard to employers as proof of successful completion of an AHA course, and employers can verify the eCard online, and eCards may be printed if required. Once you have been assigned an eCard (within 1-2 business days of the course), you will receive an e-mail notification with a link to claim your AHA eCard online. eCards can be viewed/printed online for 2 yrs.
To register for a course, click the course you need to see the list of available dates. Select the date you want and follow the prompts.
The AHA pre-course assessment is at www.heart.org/eccstudent. BEFORE THE COURSE, you are required to
You will need to enter in the password found in your Provider Manual on page (ii). You will be required to turn in the scores from your completed self-assessment. More information is in your student manual.
Yes. The AHA requires each student to have access to a student provider manual before, during and after the course. You can purchase the manuals at time of registration, online, or at our office.
Classes will start promptly. Arriving after the start time of your scheduled class is considered a cancellation and is not eligible for refund.
Only the student registered for the course will be allowed entrance. You must make a request for special accommodations during business hours and PRIOR to the start of the course.
Any products, books or tuition unclaimed within 30 days of scheduled class will be considered forfeited.
Yes, all CPR Course are nationally accredited by the American Heart Association or American Red Cross, our Continuing education courses are provide in partnership with John Hopkins and provide CMEs.
Yes, upon successful completion of a course (84% or higher quiz score), a certificate will be available containing your name and course hours spent that you can download and print.
